X Bat's Privacy Policy – Your Data, Our Responsibility

X Bat (xbat.wine) is an internationally licensed online betting and gaming platform. This Privacy Policy explains what happens when you X Bat What personal information we collect when you use our website or app, how we use it, and how we keep it secure.

This policy applies to our website, mobile application, and all services provided through any digital channel. By using X Bat, you agree to this Privacy Policy.

We comply with international data protection laws and regulations, and are committed to keeping Bangladeshi users' data fully secure.

X BatVarious types of information are collected when you create an account and use our services. Details are outlined below:

We only collect what is strictly necessary to provide our services. No irrelevant or excessive data is collected.

X Bat Your collected information is used for the following purposes:

• Account management: For registration, login, and profile updates.
• Identity verification: To complete the KYC process and prevent underage access.
• Financial Transactions: To securely process deposits and withdrawals.
• Customer Support: To address your questions, complaints, and requests.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Legal Obligations: To meet regulatory compliance requirements.
• Service Improvement: To improve the overall experience and performance of the platform.
• Relevant Offers: To send you promotions and bonus offers tailored to your preferences (you can opt out at any time).

X Bat Your data is never sold to third parties. However, it may be shared in limited, specific circumstances:

• Payment Processors: Payment gateways such as Mobile Pay, Nagad, Rocket, and bank providers use specific data to process financial transactions. These providers operate under their own privacy policies.
• KYC Verification Services: A limited amount of data may be shared with licensed third parties for identity verification purposes.
• Legal authorities: Disclosure of information is mandatory in response to court orders or lawful requests from regulatory authorities.
• Technology Partners: Hosting, cybersecurity, and analytics service providers access limited data under contractual confidentiality agreements.

X Bat This website uses cookies — small text files stored in your browser that help enhance your experience.

Types of cookies we use:

• Essential cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional cookies: Used to remember your language preference and display settings.
• Analytics Cookies: Used to understand which parts of the site are used most. This data is completely anonymous.
• Performance Cookies: To monitor page loading speed and server performance.

You can manage or delete cookies at any time through your browser settings. However, disabling certain cookies may affect some features of the site.

X Bat Industry-leading technology is used to keep your data secure. Our security framework is outlined below:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted.
• Two-Factor Authentication (2FA): An extra layer of security at login. An OTP is required whenever your account is accessed from an unrecognized device.
• Firewall protection: Advanced firewalls are in place to block unauthorized access.
• Data masking: Sensitive payment details (such as card numbers) are masked before being stored.
• Regular Security Audits: Third-party security experts regularly conduct system security audits.
• Anti-Fraud System: Suspicious transactions are detected and blocked in real time.

X Bat Your data is not retained longer than necessary. Retention periods by data type are outlined below:

Once the retention period ends, data is securely and permanently deleted. No copies are retained in any backup or archive.

X BatAs a user, you have several important rights regarding your data:

X Bat Strictly for users aged 18 and over. We never knowingly collect information from minors.

• Date of birth is verified at the time of registration.
• Additional age verification documents may be requested if there is any doubt.
• If any minor's data is collected by mistake, it will be deleted as soon as we are notified.

X Bat This privacy policy may be updated as needed. For any significant changes:

• Advance notification will be sent to your registered email.
• The "Last Updated" date at the top of this page will be revised accordingly.
• For major changes, your consent may be requested again.

Check back on this page regularly to stay updated on our latest policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

• Email: support@xbat.wine
• Help Center: help-center Submit a ticket directly on the page
• Live Chat: 24/7 support is available at the bottom right of the website

We typically respond to all requests within 24–48 hours.